That’s great that you got the replacement unit. I spoke with them last Friday & they said they would ship me a replacement, I hope that is true.
when I told them I had found their firmware update page with a google search they told me that the update page should not be accessible that it had...
Unfortunately I tried the update from Kodaks website before I found this website. Since the Kodak site said based on my serial number there was an update I tried it but apparently bricked the unit, an expensive mistake!
I unfortunately just did the same thing as you to my new Kodak Reels, it has 2.0 and I tried installing the firmware update that was provided by my serial number but now my screen is just yellow & red streaks.
I have emailed Kodak to try to get the original firmware but was curious if you have...