Hello, any help much appreciated. The motor in my reels has suddenly stopped working. This is not due to any software upgrade, it was working one day and the next day was totally silent - no capture, no rewind, no start-up sound. Everything else seems to be as normal. Has anyone else experienced this and, assuming it's the motor which has failed, are generic replacement parts available? I'm going to dismantle the unit and check for voltage on the motor terminals when it should be active, other than that I'm a bit stumped...
Update: I dismantled the unit, unplugged the motor cable from the PCB and then re-attached it and all is well, full functionality again, I've no idea why, but unless it fails again I'm going to leave well alone
Update 2: I put the unit back in its normal position and the fault came back immediately. After a lot of head scratching the penny dropped. The power outlet which the Reels was plugged into had accidentally been switched off. So how was it starting up at all? From the USB connection! Obviously enough power coming in to boot the software but not enough to start the motor (5V not 12V). I don't think there's any mention, either in the instructions manual or in these posts, which describes the until being able to boot up from the USB and I assume it's just an unintentional quirk in the circuit design.
Update: I dismantled the unit, unplugged the motor cable from the PCB and then re-attached it and all is well, full functionality again, I've no idea why, but unless it fails again I'm going to leave well alone
Update 2: I put the unit back in its normal position and the fault came back immediately. After a lot of head scratching the penny dropped. The power outlet which the Reels was plugged into had accidentally been switched off. So how was it starting up at all? From the USB connection! Obviously enough power coming in to boot the software but not enough to start the motor (5V not 12V). I don't think there's any mention, either in the instructions manual or in these posts, which describes the until being able to boot up from the USB and I assume it's just an unintentional quirk in the circuit design.
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